ECHO

Designed for retail property managers, by retail property managers to support your customer services team. ECHO provides a Lost Property and Mobility Equipment Management Solution.

ECHO

Lost Property Management

Make capturing and managing Lost Property easy...

Users can add in their details when handing in lost property on the iPad and can then be contacted if the property is not claimed. 

Keeping it simple to record and track all lost property. 

  • Capture name and contact details of persons 

  • Generate a unique number for each lost property item

  • Time and date stamp for easy cataloging of information. 

  • Record staff interaction - you always know which staff member recorded information. 

  • Capture images of handed in lost property for easy identification

  • Capture a description and location - to help identify ownership

  • Simple record keeping for returning lost property or removing from your stores after the identified timescales

LOST Property

Manage your lost property equipment at your customer services desk

Mobility Equipment

Manage all mobility equipment at your customer services desk

Management Reporting

Access real time data and get effective reports from your iPad anywhere in the world

Branded & Customisable

Your app, your branding, with the app on display at the customer services desk, change your themes, images and messages simply and regularly

 

Mobility Equipment

Easily manage the issue and return of your mobility equipment within your premises. As a responsible property manager, you need to ensure that mobility equipment is effectively managed. We help by: 

 

  • Easily organise and select which of your mobility equipment is being borrowed

  • New users details are captured quickly and efficiently

  • Returning users are able to confirm details and quickly borrow equipment

  • Customer signatures are captured, confirming acceptance of your agreements (terms and conditions)

  • The status and due return time of all your equipment is available and easy to view

  • Full reporting capability for management use

  • Customisable app to change the images and layout to suit your needs and your branding​

Management Reporting

Simple Management Reporting is built in so you always know the status of your Lost Property and your mobility equipment. This not only allows easy access to important data, but also allow you to view and share management information with key persons. Additional benefits include: 

  • Set reports to view how much Lost Property you are carrying

  • Set reports to view which Lost Property can be removed from site / returned to the finder

  • Report on all the Lost Property donated... Good News Stories

  • View usage of your mobility equipment

  • Plan and manage equipment servicing based on usage

 
 

Branding & Customisation

With ECHO being a public facing system, it is important it looks good. That is why we have built Echo to be adaptable and flexible so you can change the images branding and themes as often as you like...

 

This includes: 

  • Change the themes to suit seasonal or special occasions

  • Change pictures and wording to convey important messages

  • Change logos as and when required...

  • Work with your marketing team to convey your messages - we will add this to your customer facing screens...

+61 (0) 427576063

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